Q:What are the shipping charges?
Free shipping on orders over $49.90 to Australia Addresses. Orders under $49.90 will attract a minimum shipping fee of $7.90
Shipping to New Zealand, Hong Kong, Singapore & Japan: AUD9.90/Kg (ie. 125 Nespresso Compatible capsules are approx 1Kg)
Shipping to USA: AUD14.90/Kg (ie. 125 Nespresso Compatible capsules are approx 1Kg)
Please contact us for shipping to any other country not listed here.
Q: How long will I have to wait for my capsules delivery?
A: We strives to fulfill orders as soon as possible. Under normal circumstances, the time it takes from when an order is placed until it is dispatched for delivery, is approximately 1 working days. For payment by deposit, no dispatch occurs until the money has cleared.
Approximate time taken from dispatch to the receipt of goods:
• Main Cities - Express: 3 to 4 working days (From time of dispatch)
• Regional Area - Express: 5 to 6 working days (From time of dispatch)
Q: What do I need to present when I accept my delivery?
A: You may be requested on delivery to produce your ID and/or credit card for fraud prevention purposes. Also please note that deliveries will only take place during business hours unless special arrangements have been arranged.
Q: How do I track my order?
A: Once we have dispatched your order, we will send you an email containing the courier tracking number for your order. (We will also include our courier contact details).