Delivery Information

Q:What are the shipping charges?

Free shipping on orders over $49.90 to Australia  Addresses. Orders under $49.90 will attract a minimum shipping fee of $8.90
Shipping to New Zealand, Hong Kong, Singapore & Japan is calculated at

Please contact us for shipping to any other country not listed here.

Q: How long will I have to wait for my order delivery?
A: We strives to fulfill orders as soon as possible. Under normal circumstances, the time it takes from when an order is placed until it is dispatched for delivery, is approximately 1 working days. For payment by deposit, no dispatch occurs until the money has cleared.

Approximate time taken from dispatch to the receipt of goods:
•    Main Cities - Express: 3 to 4 working days (From time of dispatch)
•    Regional Area - Express: 5 to 6 working days (From time of dispatch)

Q: What do I need to present when I accept my delivery?
A: You may be requested on delivery to produce your ID and/or credit card for fraud prevention purposes. Also please note that deliveries will only take place during business hours unless special arrangements have been arranged.

Q: How is my order shipped
A: Most orders are shipped via Australia Post. Depending on the size of the product and the quantity, orders may be wrapped and taped together, boxed, or sent in a satchel.

Q: How do I track my order?
A: Once we have dispatched your order, we will send you an email containing the courier tracking number for your order. (We will also include our courier contact details).